You walk in for your appointment. You greet the receptionist. She says, “Just have a seat. We’ll call you when we’re ready.” You turn around and see three chairs, two of them already occupied by people reading a magazine or looking at their phone. You take the empty seat and wait. A few minutes later…
Casey just commented on a post you are following! Turn off your push notifications. The alerts, app banners, pocket vibrations, ringtones, the little email preview pop-ups. Do you depend on them for your job? Is it really urgent? Is it? Turn them off. All of them. “The effectiveness of communication is not defined by the…
Imagine you just got in a disagreement with your colleague. You had one idea, they had another. In the moment, the stakes were high. You were adamant. You were right! And besides, they were being ridiculous. Or imagine you got in an annoying little passive-aggressive argument about nothing with your partner. Something small like who…
The single biggest problem in communication is the illusion that it has taken place. – George Bernhard Shaw It’s school vacation week here in New England and we’re out skiing with the family. It’s pretty cold, and early afternoon yesterday, we sat on the chairlift chatting about taking a break and warming our toes. There…