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Nobody Else Knows What They Are Doing Either

“I don’t belong here. I have no idea what I’m doing. They’re going to figure out I’m a fraud.” Have you ever believed you are not deserving or worried people will reveal you as a fraud? Have you ever thought someone else could do your job better, or thought you got that bonus or promotion ...

Change the Environment, Change the Outcome

“It’s easier to act your way into a new way of thinking, than to think your way into a new way of acting.” – Jerry Sternin How do we help someone learn something new, or attempt something difficult? Instead of adjusting rewards and incentives, or scaring people with negative punishments, try changing the environment. Disney’s ...

What were you doing back in the day?

Most of us move through the day without recognizing the alternatives we have and actively deciding among them. As a result, we give up the feeling of control and mastery to mindfully create options and then select among them. – Ellen Langer, Ph.D. I keep thinking lately that these are the good ol’ days. Right ...

Master New Behaviors Through Micro-Practice

In brief: A lot of attention has been placed on micro-learning, but adopting new behaviors requires practice not simply memorization. Micro-learning must include micro-practice. Learning design must ask the learner to practice new target behaviors consistently over time in order to build a new ingrained behavior. We can only act our way into a new way ...

What’s Your Habit Trigger?

“In a nutshell, advice is overrated. I can tell you something, and it’s got a limited chance of making its way into your brain’s hippocampus, the region that encodes memory. If I can ask you a question and you generate the answer yourself, the odds increase substantially.” – Michael Bungay Stanier Recently, I had a ...

Learning Goals Are Not Performance Goals

“Talent is cheaper than table salt. What separates the talented individual from the successful one is a lot of hard work.” – Stephen King A performance goal is when you want to perform well. You want to shine. You want to be brilliant. You want to people to applaud. You want to be amazing. You ...