Being direct can improve the effectiveness of your communication, but it’s important to be direct without being tactless. Once you cross that line, your communication can actually damage relationships and have the opposite of the intended effect. Learn to give criticism and convey clear messages without making the situation worse.

  • Consider why and how you’re going to say what you’re going to say
  • Align your message and delivery to the goal of your communication
  • Use the appropriate tone, language, and body language to be constructive

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