We all have a mode of communication that we find most convenient. For many, that’s text or email. Some might prefer the speed of the phone or the personal nature of a video chat. However, you should also consider the message itself when choosing your mode of communication. Your audience, tone, and whether you require a response has an impact on how the message will be received through various channels.
Course Quick Facts:
- Duration: 5 minutes
- Downloadable Handout: Yes
- Series Title: Effective Communication: Identify Mistakes and How to Fix Them
Learning Objectives:
- Enhance your communications by selecting the appropriate channel for each message;
- Consider how your message is affected by its delivery;
- Adapt your new knowledge to your company’s unique brand and culture;
