The Art of Constructive Feedback

Learn how to deliver effective feedback that that truly makes a difference. This course introduces the “SBI” feedback model, which stands for Situation, Behavior, and Impact. By focusing on specific examples and their effects, you’ll learn to provide constructive feedback that is clear, objective, and actionable. Imagine helping your team members reach their full potential with feedback that inspires confidence and mutual respect.

Course Quick Facts:

Learning Objectives:

  1. Understand the “SBI” feedback model and its components: Situation, Behavior, and Impact.
  2. Learn to deliver feedback that is specific, objective, and actionable.
  3. Develop skills to provide constructive feedback that promotes team growth and improvement.