Mea Culpa – How to Admit When You’ve Made a Mistake

A mistake creates the risk of damaging your relationships and reputation, but it can also create the opportunity to improve your relationships and reputation. Taking responsibility for your errors without shifting blame and making excuses paints you as a more productive person to work with. This course will enable you to recognize a mistake, take action to remedy the situation, and move forward.

Course Quick Facts:

• Duration: 5 minutes
• Downloadable Handout: Yes
• Series Title: Effective Communication: Identify Mistakes and How to Fix Them

Learning Objectives:

1. Manage the emotional impact of making a mistake in a professional setting;
2. Admit your mistake directly and evaluate the situation to identify opportunities for progress;
3. Use mistakes to improve workplace relationships and perceptions;