Great problem-solving isn’t about having all the answers—it’s about asking the right questions. This pathway is designed to help learners approach complex issues with confidence and creativity. Participants will learn how to analyze problems objectively, challenge assumptions, and use evidence to make informed decisions, even under pressure or in crisis situations.
This pathway emphasizes the power of innovative thinking and collaboration, teaching participants how to leverage diverse perspectives, embrace constraints, and engage others to build consensus and uncover impactful solutions. Courses guide learners through identifying root causes, ensuring they’re equipped to adapt to change and overcome obstacles with agility.
By the end of this pathway, learners will have the tools to take ownership of decisions, follow through on solutions, and inspire accountability in themselves and their teams.
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Pathway Quick Facts:
- Target Audience: Manager
- Number of Courses: 27
- Downloadable Handouts: 26
- Total Seat Time: 134 minutes
- Training Timeframe: This is an 5-week leadership program focused on 30 minutes of training per week, and 2 hours of total facilitated practice.
Performance Outcomes:
- Analyzes problems objectively, evaluates evidence, and challenges assumptions to make informed decisions.
- Uses powerful, open-ended questions to uncover root causes and explore solutions.
- Generates creative ideas by leveraging constraints, diverse perspectives, and collaborative thinking.
- Recognizes and challenges biased assumptions or storytelling that hinder effective problem-solving.
- Makes timely, well-considered decisions, even under pressure or in crisis situations.
- Engages others to share ideas, gather input, and build consensus around solutions.
- Identifies when to pivot strategies and adjusts goals in response to new challenges.
- Takes ownership of decisions and ensures follow-through to achieve desired outcomes.
| # | Skills | Course Title | Minutes |
| Section 1: Innovative Thinking for Effective Leadership | 35 | ||
| 1 | Collaboration | Is your leadership sparking creativity or stifling it? | 5 |
| 2 | Problem Solving | Focus on the Problem, Not the Solution | 5 |
| 3 | Problem Solving | How to Ask More Powerful Questions | 5 |
| 4 | Collaboration | The Power of Borrowing Brilliance | 5 |
| 5 | Collaboration | Make Sure All Voices Are Heard | 5 |
| 6 | Negotiation | A Better Way to Pitch Your Ideas | 5 |
| 7 | Collaboration | Why Diverse Teams Win | 5 |
| Section 2: Embracing Change to Find Solutions | 29 | ||
| 8 | Unconscious Bias | Beware of Your Assumptions | 5 |
| 9 | Resilience | When a Crisis Happens at Work | 5 |
| 10 | Innovation | Try Changing the Environment | 5 |
| 11 | Innovation | A Trick to Viral Marketing | 5 |
| 12 | Problem Solving | Constraints Are a Good Thing | 5 |
| 13 | Innovation | Defy Convention | 4 |
| Section 3: Think Critically to Solve Problems | 55 | ||
| 14 | Unconscious Bias | Challenge Your Biased Storytelling | 5 |
| 15 | Critical Thinking | Making the Case for Critical Thinking | 5 |
| 16 | Critical Thinking | Being an Agile Critical Thinker | 5 |
| 17 | Critical Thinking | Recognizing the Power of Assumptions | 5 |
| 18 | Critical Thinking | Asking Questions is the Foundation of Critical Thinking | 5 |
| 19 | Critical Thinking | Seeking Multiple Perspectives | 5 |
| 20 | Critical Thinking | Evaluating Arguments | 5 |
| 21 | Critical Thinking | Using Evidence Wisely | 5 |
| 22 | Critical Thinking | Selecting the Best Thinking Tools | 5 |
| 23 | Critical Thinking | Overcoming Indecision | 5 |
| 24 | Critical Thinking | Drawing Conclusions | 5 |
| Section 4: When Things Don’t Go Right | 15 | ||
| 25 | Decision Making | Being Decisive | 5 |
| 26 | Goal Setting | How to Know When It’s Time to Pivot | 5 |
| 27 | Collaboration | Can embracing failure be your team’s secret to success? | 5 |
