Unlock your team’s potential to think strategically, solve complex problems, and drive innovation with the Critical Thinking learning pathway. Designed for both individual contributors and managers, this pathway equips employees with the skills to make smarter decisions, elevate service quality, and build trust within teams.
Through this pathway, participants will learn to challenge assumptions, evaluate evidence, and make well-informed decisions under pressure. Courses like Beware of Your Assumptions and Challenge Your Biased Storytelling will help employees uncover and address the unconscious biases that can cloud judgment, while Asking Questions is the Foundation of Critical Thinking will equip them with the skills to probe deeper and gain new perspectives.
Managers and team members alike will benefit from courses such as How to Ask More Powerful Questions and Seeking Multiple Perspectives, which teach how to gather diverse insights and approach problems from different angles. In times of uncertainty, Being Decisive and When a Crisis Happens at Work will provide guidance on how to take swift, calculated action while maintaining clarity.
This pathway also explores innovative approaches to problem-solving, with courses like The Power of Borrowing Brilliance and Constraints Are a Good Thing, showing how limitations can spark creativity and drive smarter solutions. Employees will learn how to stay agile in their thinking with courses such as How to Know When It’s Time to Pivot and Being an Agile Critical Thinker, ensuring they adapt to change without losing focus on key objectives.
By completing this pathway, employees will gain the confidence to make sound, strategic decisions that elevate service quality, foster responsibility, and build trust within teams. With the tools to evaluate arguments, overcome indecision, and embrace creative solutions, your workforce will be better equipped to boost productivity and drive success across the organization.
