Communication isn’t just talking or sending messages. Authentic communication requires reception by the reader or listener, and that’s usually a two-way street. Learning to communicate more effectively requires learning to be a present listener and to speak when it’s productive to speak. Understand the purpose of the conversation and stick to that purpose.

  • Engage in more effective listening to gain insight, perspective, and knowledge
  • Understand your reason for participating in the conversation to make it more productive
  • Learn the WAIT method of listening and speaking

Preview Course

We will contact you quickly with access.