Coaching Skills for Managers: Active Listening

Throughout the coaching process, you’ll ask a lot of questions. But don’t forget that there’s a second part to this equation: you need to listen – REALLY LISTEN – to the responses. When you do, your coachee will provide you with the raw ingredients you need to understand their goals, get to know their work style, recognize patterns or recurring themes, and so much more.

Course Quick Facts:

Learning Objectives:

  1. Learn the best practices of active listening;
  2. Review how to summarize conclusions or next steps from your conversations;