Effective Communication for Managers

Communication is the foundation of professional success. This pathway is designed for managers at all levels, providing the tools to communicate clearly, listen actively, and adapt to diverse situations with confidence and professionalism. Participants will learn to deliver messages effectively—whether verbal or written—and navigate challenging conversations with tact and respect.

This pathway equips learners with practical strategies to enhance feedback, ask thoughtful questions, and manage team meetings that build participation and accountability. It also focuses on the nuances of communication, such as choosing the right medium, addressing biases, and maintaining clarity in virtual environments.

By the end of the pathway, participants will be prepared to tackle real-world communication challenges with poise and professionalism.

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Pathway Quick Facts:

• Target Audience: Manager
• Number of Courses: 31
• Downloadable Handouts: 29
• Total Seat Time: 168 minutes
• Training Timeframe: This is an 6-week leadership program focused on 30 minutes of training per week, and 3 hours of total facilitated practice.

Performance Outcomes:

1. Communicates clearly, concisely, and professionally in both verbal and written formats.
2. Practices active listening and adapts communication styles to different team members.
3. Effectively facilitates team meetings, ensuring participation and alignment.
4. Provides specific, actionable, and constructive feedback during regular 1v1s.
5. Uses thoughtful, open-ended questions to encourage dialogue and uncover key insights.
6. Navigates difficult conversations by addressing issues directly with professionalism and tact.
7. Identifies and challenges biases in decision-making to build a fair, inclusive environment.
8. Leverages tools and strategies to maintain clear communication and accountability in virtual settings.