Communication

I Used to Think Leadership Happened in Big Moments, But I Was Wrong

When we picture leadership, our minds tend to gravitate toward the obvious moments. The town hall where a new strategy is unveiled. The kickoff meeting that launches a major initiative. The presentation that inspires people to think differently about the future. I used to think that real leadership happened in these kinds of moments, but ...

Why Communication Training Is the Smartest Investment You’ll Make This Year

If you’re anything like us, the last thing you need is another leadership buzzword. It seems like there’s a never-ending deluge of terms and advice on the “right” kind of training that will transform your team and instantly make everything better. The truth is there’s one area that can transform managers to better lead teams, ...

AI Will Not Show Up for You

Up here in Maine, we still have a hint of winter. Just a touch of snow remains, although it’s disappearing fast. On weekends, I teach a skiing class of 7-year-olds. We meet every Saturday and Sunday morning at 9 a.m. and ski together for three hours. It’s everything you imagine—the joys of singing and laughing, ...

A Secret to Rise Above Microstress

Robin Dunbar popularized the idea of the Dunbar Number. You’ve probably heard of it. It’s the hypothetical number of people we can manage to maintain at any given stage of life. There are roughly 500 people we might recognize in the grocery store and smile and say hello, 100 we would invite to a wedding, ...

It’s Okay. You Can Say No Without Burning Bridges.

As Vanessa Patrick describes in her book, try instead using an empowered refusal. An empowered refusal is when you tell the other person you are not available for their ask because it doesn’t align with your values, goals, and identity.

We Actually Can’t Stand Cruelty

At our core, human beings yearn for connection, understanding, and community with one another. Though cruelty and violence sometimes arise, they are but brief shadows cast against humanity's inherent pursuit of compassion.
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