Culture
Change the Environment, Change the Outcome
“It’s easier to act your way into a new way of thinking, than to think your way into a new way of acting.” – Jerry Sternin How do we help someone learn something new, or attempt something difficult? Instead of adjusting rewards and incentives, or scaring people with negative punishments, try changing the environment. Disney’s ...
Drop the Brag List. What Will You Accomplish Tomorrow?
Achievement pressure starts young. By the time they hit high school, many kids today are overloaded with AP classes, injured or in physical therapy with non-stop athletic activities, and all the while pressured to pad out their community service resume so they can look better on college applications. The pressure is relentless. Episodes of depression ...
Stop Being Afraid of Getting Fired
Yes, you could lose your job for being inept, incompetent, missing deadlines and milestones, or simply failing to do the work. But you will not be fired for taking chances, and embracing risk and then accepting the responsibility that goes along with it. And if you are fired for taking an honest chance, with positive ...
A Small Shift to Ask More Powerful Questions
Typewriters with ribbons, developed in the 1950s, were excellent at speeding up typists, but not so good at erasing their mistakes. Bette Nesmith Graham was a typist by day, and a painter by night. She wondered, “What if I could cover up my typing mistakes the same way I cover up my painting mistakes?” She ...
Your New Idea Is Not Where You Think It Is
In the 1950s, in rural Oklahoma, at a place called Robbers Cave, several researchers performed an experiment we would find unethical today. They invited twenty-two eleven-year-old boys to participate in a three week camp. The researchers advertised a wholesome summer camp experience. The experience they delivered was very different. What the researchers actually did was ...
Thinking for Yourself and the Art of Intelligent Disobedience
What if your boss asks you to do something you think is wrong? What if there are practices your company engages in that are just ridiculous, or redundant? Or worse, what if there is an institutionalized process in your company that you think is flat-out unethical? Maybe you work in a look-the-other-way culture, or a ...