Video conferencing has exploded over the past year, so most of us can now comfortably navigate a video chat. However, most of us are also familiar with the habits that make someone less than fun to be on a video call with, especially when you’re trying to communicate efficiently. This course will prompt you to ...

Email is a convenient way to communicate and keep track of your conversations, but some emails are much more effective than others. Consider some of the bad email habits you might have developed over the past ten or twenty years. Correct those habits and optimize your emails to convey your messages more clearly and effectively. ...

Even today, a phone call is still an excellent tool for communication. Being able to hear a person’s voice enables the conveyance of emotion and intonation. It’s important to keep your phone skills fresh so you can take full advantage when a phone call is in order. Make sure you’re ready to listen and communicate ...

We all have a mode of communication that we find most convenient. For many, that’s text or email. Some might prefer the speed of the phone or the personal nature of a video chat. However, you should also consider the message itself when choosing your mode of communication. Your audience, tone, and whether you require ...

Each audience you communicate with has its own unique style of communication that can change how they perceive your message. Understanding your audience’s personality can help you communicate with them more effectively, by using the style and phrasing that they find relatable. This will help them feel more confident in the team’s capabilities to perform ...

Questions are used to collect information and resources. Being open to asking questions and asking the RIGHT questions can greatly improve your workplace relationships and efficiency. The specificity, tone, and timing can change how your questions are perceived and even change the response you receive. This course will review how asking questions can be a ...