Coaching
Customer Retention
To keep customers coming back for more, your organization needs to master the art of customer retention and relationship building. It’s all about turning one-time buyers into raving fans who can’t wait to do business with you again. Start by empowering your team with the skills to connect with customers on a personal level—think active ...
The Coaching Skills for Managers Series
This course series is designed to train new and experienced managers to become exceptional coaches. There are incredible benefits to teams and companies that come from great coaching. You will gain a personal sense of growth and purpose from becoming a great coach who can help those around you grow and develop. When you learn ...
Coaching Challenges – The Reluctant Coaching Partner
Not everyone is eager to be coached. Don’t take it personally – there are many legitimate reasons why someone might say “not now, maybe later.” These tips will help you either get the relationship back on track or recognize when it’s time to let go and take a break. Course Quick Facts: Duration: 5 minutes Downloadable ...
Coaching Challenges – The Impact of Work-Life Stress
Conflicting priorities such as caring for family members, managing health problems, and dealing with difficult relationships… these can all create stress and fatigue for everyone. When you coach, you can’t ignore these factors that have such a great impact on the overall health of others. This course will review what you can do to help ...
Coaching Challenges – Protecting Boundaries
In the coaching profession, overstepping a boundary is considered unethical and it can jeopardize the success and well-being of the person being coached. The PURPOSE of the relationship sets the boundary – that purpose is a laser focus on the individual’s specific goals and professional development. Course Quick Facts: Duration: 5 minutes Downloadable Handout: Yes Series Title: Coaching ...
