Leadership

Embracing Your Career: The Role of Empathy in Your Professional Growth

In the journey of self-improvement and leadership, empathy plays a pivotal role. This course will explore how empathy fosters better conflict resolution, innovation, and overall productivity. Learners will apply practical methods to build empathy into their daily interactions, enhancing customer relations, team dynamics, and personal fulfillment in their career. Discover how transitioning from ‘I’ to ...

The Power of Cultural Intelligence

Cultural intelligence (CQ) is a critical skill in today’s interconnected world. It enables us to recognize, understand, and adapt to different cultural perspectives, enhancing communication and collaboration among diverse teams. In multicultural workplaces, cultivating CQ is essential for ensuring all team members feel valued, included, and respected. This course aims to introduce the concept of ...

You Can Be a Positive Force in a Toxic Workplace

It can be tough to stay positive when everyone around you is negative. In that situation, you need to be the change you wish to see in the world (or at least in your workplace). This course teaches you how to be a positive role model and improve toxic work environments. You will learn to ...

The Small Acts of Leadership Series

Could you use a little more initiative on your team? A little more accountability and engagement? Is everyone around you running flat-out and overwhelmed? That initiative, creativity and engaged work we’re looking for requires leadership from everyone. Leadership is personal. It is an act of kindness. It is an action taken in the face of ...

The Leaders Developing Others Series

When leaders commit to supporting their team managers’ development, they increase the value of learning. Team members learn and retain more when they can talk about and apply what they’ve learned, involve others, and are held accountable by their leaders. Leaders who are committed to helping their team grow must then demonstrate transparency and authenticity. ...

The People-Focused Leadership Series

The way we work has been transformed, and so too, has leadership. So-called “soft skills” such as empathy and awareness are no longer nice to have, but critical to what new leadership requires. In this series, we’ll explore six qualities of an effective and compassionate leader. The acronym CIRCLE makes it easy to remember: Compassionate. ...
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