Talent Development

Coaching Skills for Managers: The Skill/Will Matrix

All good coaches must assess where their coachees are in their development. You can’t just assume everyone wants to do what their job requires, or that people actually know how to do what’s expected. Learn how to coach people with different combinations of both skill and will. This builds out your coaching toolkit and targets ...

Coaching Skills for Managers: Using Assessments

Assessments are often used in the coaching process to reveal insights that lead to self-awareness. Assessments can help validate and shine a light on a person’s psychological makeup and behavioral tendencies. Used well, assessment data can help support goal achievement. This course will cover how to select and use an assessment with those you coach. ...

Coaching Skills for Managers: Opening a Coaching Session

As a coaching manager, you will find yourself in a new relationship with your employees. Begin all coaching sessions in a congenial and welcoming way. Remember, coaching is about growth, not punishment or correction. Even if your first coaching session only covers the fundamentals and ends with an action plan to discuss the coaching goals ...

Coaching Skills for Managers: Coaching with the GROW Model

In coaching, the GROW model represents the logical process of first setting a Goal, then assessing one’s current Reality, followed by considering the Options for achieving the goal, and finally, taking action on a Way forward. Like any journey or undertaking, you begin with the end in mind. This course will use the GROW model ...

Preparing to Become a Coach

Management is about getting things done through others, and coaching is similar. It’s not about you, it’s about guiding others in reaching their potential at work. But how do you know if you’re ready? You can probably guess what’s required for coaching – listening, questioning, and goal setting are a good start. This course will ...

Cultivate the Coaching Process

With coaching, you can’t expect results overnight, nor can you hold back the energy of goal-directed action. Pay attention to the phases and pace of the process so you can tend to what is happening in the moment. In this course, we take you through the main steps of starting the coaching process and the ...