Emotional Intelligence

Coaching Challenges – Feeling Stuck

Both parties in the coaching relationship will wind up feeling a bit “stuck” from time to time. Insight, awareness, and change – they don’t come easy. But don’t worry – feeling that “something isn’t working” is a signal. Recognize that signal and take your time to move in the right direction. Course Quick Facts: Duration: 5 ...

Coaching Skills for Managers: Broadening Awareness

When you coach, you’ll listen to people describe their experiences and state their opinions. They may use certain words over and over. They may say one thing but do something quite opposite. During the coaching process, this is likely to happen a few times. You must listen to what is being said and gather enough ...

At the Core of Coaching is Trust

Of all the skills associated with coaching, building trust is the most critical. And you will have to work at it because trust doesn’t happen overnight. People want to work for managers who have an authentic and reliable approach – even when things seem to be changing all around. When you are coaching others, you ...

The People-Focused Leadership Series

The way we work has been transformed, and so too, has leadership. So-called “soft skills” such as empathy and awareness are no longer nice to have, but critical to what new leadership requires. In this series, we’ll explore six qualities of an effective and compassionate leader. The acronym CIRCLE makes it easy to remember: Compassionate. ...

People-Focused Leadership: Be Courageous

Courage is the ability to do something that requires taking a risk – because it’s a risk worth taking. Courageous leadership might look like making tough, even unpopular, decisions. It may mean holding someone accountable, or speaking truth to power, or being vulnerable and human in front of your team. This course will provide some ...

People-Focused Leadership: Be Resilient

We are all resilient. Each one of us has lived through difficult times and painful situations. At work, resilience can help your team manage stress, feel more satisfied with their jobs, and be more willing to be innovative or try new things. This course will enable you to develop resilience in the people you lead ...