Emotional Intelligence

The Thriving Through Emotional Intelligence Series
Welcome to our comprehensive online training course series designed to empower office employees to thrive both personally and professionally. In these seven short courses, we will explore essential topics, starting with self-awareness and self-regulation, laying the foundation for personal growth. For managers, we provide guidance on building stronger relationships with their teams and fostering a ...

Coaching Challenges – The Reluctant Coaching Partner
Not everyone is eager to be coached. Don’t take it personally – there are many legitimate reasons why someone might say “not now, maybe later.” These tips will help you either get the relationship back on track or recognize when it’s time to let go and take a break. Course Quick Facts: Duration: 5 minutes Downloadable ...

Coaching Challenges – Protecting Boundaries
In the coaching profession, overstepping a boundary is considered unethical and it can jeopardize the success and well-being of the person being coached. The PURPOSE of the relationship sets the boundary – that purpose is a laser focus on the individual’s specific goals and professional development. Course Quick Facts: Duration: 5 minutes Downloadable Handout: Yes Series Title: Coaching ...

Coaching Challenges – Feeling Stuck
Both parties in the coaching relationship will wind up feeling a bit “stuck” from time to time. Insight, awareness, and change – they don’t come easy. But don’t worry – feeling that “something isn’t working” is a signal. Recognize that signal and take your time to move in the right direction. Course Quick Facts: Duration: 5 ...

Coaching Skills for Managers: Broadening Awareness
When you coach, you’ll listen to people describe their experiences and state their opinions. They may use certain words over and over. They may say one thing but do something quite opposite. During the coaching process, this is likely to happen a few times. You must listen to what is being said and gather enough ...

At the Core of Coaching is Trust
Of all the skills associated with coaching, building trust is the most critical. And you will have to work at it because trust doesn’t happen overnight. People want to work for managers who have an authentic and reliable approach – even when things seem to be changing all around. When you are coaching others, you ...


