Emotional Intelligence

Recognize Loneliness at Work

Feeling lonely, disengaged, or “different” prevents people from contributing their best efforts. It is a human need to feel part of something, and leaders must recognize the signs of loneliness at work. And more than just recognize, to understand the source of it and take steps, even small ones, to instill a sense of belonging ...

Show Humility

Everyone makes mistakes, and no one is perfect. Leaders who are “big” enough to stand by this fact are much more favorably received than those who try to appear better than others. It is uncivil to place yourself on a pedestal or make others feel less-than. After completing this course, you will be able to ...

Emotional Awareness

Managers who practice emotional awareness are typically more effective in meeting challenges and relating to others. Being self-aware is the first step to emotional intelligence. This means slowing down and noticing when something has triggered you physiologically. This course describes how emotional responses can cause you to make assumptions or react too quickly. Learn some ...

Raising Resiliency: Resiliency to the Rescue

We can often become emotional or stressed when encountering adversity, and we can often fall into the trap of giving up, blaming someone else, or quitting. Instead, we can learn to raise our resiliency and understand that with a few simple tricks and changes in mindset, we can confront and overcome challenges. By the end ...