Emotional Intelligence
The Unconscious Bias Series
Our brains are so infinitely complex, we’re not even aware of most processes that are constantly occurring. It’s possible that one of those processes could be contributing to unconscious bias, along with other bad habits. This course will discuss different types of cognitive, motivation, perceptive, and behavioral biases that may show up in daily interactions ...
The Raising Resiliency Series
This micro-learning series is based on the bestselling work of Jen Shirkani, author of Choose Resilience: Break Out of Your Comfort Zone Using the Power of Emotional Intelligence. Most of us want to be happy and comfortable in life, but what if staying comfortable was the very thing that is holding us back and keeping ...
Speak Up to Bullies
There are civil ways to speak up to those who mistreat others or show disrespect. Leaders are in a position to “name” a behavior that is inappropriate or wrong, and to model courage and confidence in the face of it. After completing this course, you will be better equipped to deal with workplace bullying in ...
Learn How to Say Thank You
The power of the words “Thank You” cannot be overestimated. Thank your colleagues, employees, and customers for their efforts, their time, and their input. When you make your thank you specific, it means even more. “Thank you for setting up the room so nicely,” means much more than “Thank you for all you do.” After ...
Recognize Loneliness at Work
Feeling lonely, disengaged, or “different” prevents people from contributing their best efforts. It is a human need to feel part of something, and leaders must recognize the signs of loneliness at work. And more than just recognize, to understand the source of it and take steps, even small ones, to instill a sense of belonging ...
Show Humility
Everyone makes mistakes, and no one is perfect. Leaders who are “big” enough to stand by this fact are much more favorably received than those who try to appear better than others. It is uncivil to place yourself on a pedestal or make others feel less-than. After completing this course, you will be able to ...
