Empathy
How Business Departments Work Together
Strong collaboration across departments helps businesses solve problems, spark innovation, and build trust. This course explores how cross-functional teams bring together diverse skills and perspectives to achieve common goals. You will learn best practices for effective collaboration and how to build relationships that support your success and the company’s performance. Course Quick Facts: Duration: 5 minutes ...
Embracing Your Career: The Role of Empathy in Your Professional Growth
In the journey of self-improvement and leadership, empathy plays a pivotal role. This course will explore how empathy fosters better conflict resolution, innovation, and overall productivity. Learners will apply practical methods to build empathy into their daily interactions, enhancing customer relations, team dynamics, and personal fulfillment in their career. Discover how transitioning from ‘I’ to ...
The People-Focused Leadership Series
The way we work has been transformed, and so too, has leadership. So-called “soft skills” such as empathy and awareness are no longer nice to have, but critical to what new leadership requires. In this series, we’ll explore six qualities of an effective and compassionate leader. The acronym CIRCLE makes it easy to remember: Compassionate. ...
People-Focused Leadership: Be Compassionate
For years, a “strong leader” might have been described as someone who is always confident or certain, who performs perfectly in any situation. Fortunately for all of us, ideas about leadership have evolved, along with our understanding of how humans are most effective, at work and beyond. The question for leaders is: How can we ...
Be Kind To Yourself
Self-compassion may sound a bit “soft” but it’s an effective way to leverage your strengths. Rather than being critical of yourself, especially when things don’t go exactly as planned, try being empathetic. You’d do that for a friend, so it’s time to do it for yourself. After completing this course you’ll reconsider the value of ...
How to Deliver Bad News
Delivering bad news is part of every manager’s job, whether it’s news of an unhappy customer or an organizational change that has a personal impact. We may be tempted to put off giving bad news or try to make it easier on the recipient – but these approaches can backfire. It’s better to practice the ...
