Performance Management

Adapt Your Coaching Style

Great teams are better off for the differences of their members. Being able to see things from diverse perspectives is a key success factor to innovation, critical thinking, and problem solving. If you want to be a good coach, you’ll have to decipher the styles of others so you can adapt your own style. This ...

Creating a Coaching-Friendly Environment

If you want people to be open to coaching, they must feel safe, encouraged, and appreciated. In the workplace, the environment is less of a space and more of a feeling based on connection, openness, acceptance, and safety. This means working without fear – fear of failure, stress, or conflict. These environmental factors create a ...

What is (and is NOT) Coaching?

Coaching is a partnership that helps a person achieve goals related to performance, career, or change. As a coaching manager, your role is to maximize the potential of others. And this potential, awareness, and goal achievement belong to the person you coach. If part of your job is to coach others, be clear about what ...

Who is Coachable? What is Coachable?

Coaching isn’t a magic wand that can immediately transform or re-wire a person. But coaching can change mindsets, perspective, and behaviors. WHO is coachable? With the exception of those who don’t want to do the work or show no signs of progress whatsoever – almost everyone can benefit from coaching. So, WHAT is coachable? Not ...

Coaching Skills for Managers: Coaching is Different from Feedback

If coaching is a fundamental part of the organization’s culture, then the process is expected – and respected – by everyone who works there. Coaching that is “mandated” is more difficult and could instead be an opportunity to provide feedback. This course will help you identify the distinction between Coaching for Growth or Coaching for ...

Manage Outcomes, not Time

You’ve built trust and created a fair and productive hybrid model for your team. Now, take your hands off and let them do the work that you trust them to do. Don’t gauge performance by watching individuals work. Instead, this course will demonstrate how to gauge performance by evaluating the results achieved through collaboration. Course ...