Courses

We have over 250 micro-learning courses, built within the last 3 years, available right here, or installed on your Learning Management System (LMS). Our courses are authored by award-winning designers, and built in the latest technologies. With more in production. Always.

Coaching Skills for Managers: The Power of Great Questions

Hopefully by now you understand that questions are the crux and the cornerstone of coaching. Different kinds of questions serve different functions throughout the coaching journey, but the bottom line is that questions invite your partner to discover the answers themselves. This course will review the best practices of asking questions and providing examples to ...

Coaching Skills for Managers: Active Listening

Throughout the coaching process, you’ll ask a lot of questions. But don’t forget that there’s a second part to this equation: you need to listen – REALLY LISTEN – to the responses. When you do, your coachee will provide you with the raw ingredients you need to understand their goals, get to know their work ...

Coaching Skills for Managers: The Skill/Will Matrix

All good coaches must assess where their coachees are in their development. You can’t just assume everyone wants to do what their job requires, or that people actually know how to do what’s expected. Learn how to coach people with different combinations of both skill and will. This builds out your coaching toolkit and targets ...

Coaching Skills for Managers: Using Assessments

Assessments are often used in the coaching process to reveal insights that lead to self-awareness. Assessments can help validate and shine a light on a person’s psychological makeup and behavioral tendencies. Used well, assessment data can help support goal achievement. This course will cover how to select and use an assessment with those you coach. ...

Coaching Skills for Managers: Opening a Coaching Session

As a coaching manager, you will find yourself in a new relationship with your employees. Begin all coaching sessions in a congenial and welcoming way. Remember, coaching is about growth, not punishment or correction. Even if your first coaching session only covers the fundamentals and ends with an action plan to discuss the coaching goals ...

Coaching Skills for Managers: The Experiential Learning Cycle

Coaching isn’t about telling or even teaching, but it is about learning through action, involvement, and experimentation. Experiential learning is helpful to coaches who want to understand how people learn, experiment, and try out new behaviors. This course will demonstrate how coaches can better support their coachee’s experience to initiate real behavior change. Course Quick ...