Managers must be role models for others, and that means using time to the best advantage. This doesn’t mean cramming as much as possible into a day. It means learning new techniques to help avoid distractions and automatic time-wasters. In this course you will challenge yourself to break the cycle of “busyness” and avoid being ...

You probably hear many complaints about “too many meetings.” If you’re responsible for meetings, make them meaningful – even enjoyable – by being a good host. This means following some logical steps and making room for creativity. This course will inspire you to be more creative in hosting your meetings while also reminding you of ...

Self-compassion may sound a bit “soft” but it’s an effective way to leverage your strengths. Rather than being critical of yourself, especially when things don’t go exactly as planned, try being empathetic. You’d do that for a friend, so it’s time to do it for yourself. After completing this course you’ll reconsider the value of ...

When serious problems happen at work, it’s not unusual for people to try to find someone or something to blame. This often makes the problem worse. It is better to learn how to be courageous, ask questions, and adopt a more systemic perspective. This course presents ways to manage yourself in the face of a ...

Most breakthrough innovations began with a question, such as “What if?” or a “I wonder?” We often neglect to use the power of questions to focus attention, stimulate ideas, and generate curiosity. These are all very desirable actions that can happen at the prompt of a good question. In this course you will reflect on ...

Changing people isn’t easy. As a manager, you will get to know people and learn about their unique skills and talents. This allows you to create a “goodness of fit” between people and the tasks that need to be done. In this course you will learn how to reframe thinking about work assignments by changing ...