Communication
How can I accelerate my chances to be promoted?
Preparing for promotion requires showcasing your ability to drive results, lead with impact, and resonate with the core mission of your organization. This course equips you with tools to proactively prepare for advancement. You’ll refine your one-on-one communication to articulate your achievements, align with the company’s goals, and demonstrate accountability. We’ll cover techniques for clear ...
Coaching Skills for Managers: Broadening Awareness
When you coach, you’ll listen to people describe their experiences and state their opinions. They may use certain words over and over. They may say one thing but do something quite opposite. During the coaching process, this is likely to happen a few times. You must listen to what is being said and gather enough ...
Coaching Skills for Managers: The Power of Great Questions
Hopefully by now you understand that questions are the crux and the cornerstone of coaching. Different kinds of questions serve different functions throughout the coaching journey, but the bottom line is that questions invite your partner to discover the answers themselves. This course will review the best practices of asking questions and providing examples to ...
Coaching Skills for Managers: Active Listening
Throughout the coaching process, you’ll ask a lot of questions. But don’t forget that there’s a second part to this equation: you need to listen – REALLY LISTEN – to the responses. When you do, your coachee will provide you with the raw ingredients you need to understand their goals, get to know their work ...
At the Core of Coaching is Trust
Of all the skills associated with coaching, building trust is the most critical. And you will have to work at it because trust doesn’t happen overnight. People want to work for managers who have an authentic and reliable approach – even when things seem to be changing all around. When you are coaching others, you ...
People-Focused Leadership: Be Engaged
The most effective leader is an engaged leader. That means they are present, respond to, and support the people they lead. But when you consider workplace stress, the challenges of working remotely, and the general uncertainty of the world today…being engaged can sometimes feel really, really hard. This course will provide effective tips on how ...
