Communication

Coaching Skills for Managers: The Power of Great Questions

Hopefully by now you understand that questions are the crux and the cornerstone of coaching. Different kinds of questions serve different functions throughout the coaching journey, but the bottom line is that questions invite your partner to discover the answers themselves. This course will review the best practices of asking questions and providing examples to ...

Coaching Skills for Managers: Active Listening

Throughout the coaching process, you’ll ask a lot of questions. But don’t forget that there’s a second part to this equation: you need to listen – REALLY LISTEN – to the responses. When you do, your coachee will provide you with the raw ingredients you need to understand their goals, get to know their work ...

At the Core of Coaching is Trust

Of all the skills associated with coaching, building trust is the most critical. And you will have to work at it because trust doesn’t happen overnight. People want to work for managers who have an authentic and reliable approach – even when things seem to be changing all around. When you are coaching others, you ...

People-Focused Leadership: Be Engaged

The most effective leader is an engaged leader. That means they are present, respond to, and support the people they lead. But when you consider workplace stress, the challenges of working remotely, and the general uncertainty of the world today…being engaged can sometimes feel really, really hard. This course will provide effective tips on how ...

People-Focused Leadership: Be Intentional

One of the most effect ways to navigate this unrelenting change is to be intentional. To be intentional means doing things deliberately or purposefully. It’s the opposite of “operating on autopilot,” and it’s a mindset that makes life richer and more meaningful. This course will review some key principles on how to grow as an ...

The 18 Tough Acts of Management Series

This course series from Mindscaling focuses on the hard things managers need to do – the things that are critical to your success, but don’t always come easy. You will learn how emotional intelligence can deepen your listening skills and your relationships with your team to drive success. Innovative approaches and questioning techniques are discussed ...