Management

Short Fixes for Executive Skill Weaknesses

Your executive weaknesses are likely to affect the people you work closely with. They may even come to regard you as unreliable in certain aspects because of your consistent weakness in that arena. Being aware of the effects of your weaknesses might make it easier for you to devise solutions leveraging your strengths. This course ...

What ARE Executive Skills Anyway?

Executive skills are not a C-suite exclusive. They’re for everyone. They’re the cognitive skills that help you make strategic decisions, regulate your behavior and emotions, and apply your strengths to your tasks to reach goals. When you’re faced with a problem or opportunity, it’s your cognitive skills that determine how you’ll react and whether you’ll ...

Dealing with Tears and Emotions

A recent survey found that 51% of adults said crying at work is unacceptable, but almost 60% said they had done so. There’s a disconnect here. The civil leader understands that tears and emotions are displays of personal distress, and it falls to the leader to respond appropriately. After completing this course, you will be ...

Speak Up to Bullies

There are civil ways to speak up to those who mistreat others or show disrespect. Leaders are in a position to “name” a behavior that is inappropriate or wrong, and to model courage and confidence in the face of it. After completing this course, you will be better equipped to deal with workplace bullying in ...

Keep Your Promises

Broken promises lead to a lack of trust. It’s better to keep your promises small and meet them rather than make promises you can’t keep. A leader’s promises are taken to heart, and when broken, are equally as heartfelt. And when a promise cannot be fulfilled, the civil leader is honest about it. After completing ...

Learn How to Say Thank You

The power of the words “Thank You” cannot be overestimated. Thank your colleagues, employees, and customers for their efforts, their time, and their input. When you make your thank you specific, it means even more. “Thank you for setting up the room so nicely,” means much more than “Thank you for all you do.” After ...