Management

How to Deliver Bad News

Delivering bad news is part of every manager’s job, whether it’s news of an unhappy customer or an organizational change that has a personal impact. We may be tempted to put off giving bad news or try to make it easier on the recipient – but these approaches can backfire. It’s better to practice the ...

What to Do When You’re Ghosted

It’s difficult to know what to do when others don’t return your calls or seem to dismiss you altogether. “Ghosting” is most commonly associated with dating relationships, and when it shows up at work, it’s equally frustrating. Whether you’re feeling this way or helping someone else deal with a similar situation, it’s good to have ...

A Trick to Viral Marketing

Influencers are some of today’s most, well, influential marketing tools available. They lead masses of engaged followers all over the world by creating content that offers industry insights, product information and reviews, and advice on virtually any topic you could think of. This course will show you how influencers can be utilized to advance your ...

The Pillars of Leadership Series

Award-winning course designers at Mindscaling teamed up with bestselling author Jason Jennings. The result is this exciting series focusing on the extensive research, CEO interviews and corporate consulting of Jason Jennings and Laurence Houghton. Their team has observed and documented the lives of over 1200 successful leaders, which has been published in 7 bestselling books ...