Managers must be role models for others, and that means using time to the best advantage. This doesn’t mean cramming as much as possible into a day. It means learning new techniques to help avoid distractions and automatic time-wasters. In this course you will challenge yourself to break the cycle of “busyness” and avoid being ...

You probably hear many complaints about “too many meetings.” If you’re responsible for meetings, make them meaningful – even enjoyable – by being a good host. This means following some logical steps and making room for creativity. This course will inspire you to be more creative in hosting your meetings while also reminding you of ...

Self-compassion may sound a bit “soft” but it’s an effective way to leverage your strengths. Rather than being critical of yourself, especially when things don’t go exactly as planned, try being empathetic. You’d do that for a friend, so it’s time to do it for yourself. After completing this course you’ll reconsider the value of ...

When serious problems happen at work, it’s not unusual for people to try to find someone or something to blame. This often makes the problem worse. It is better to learn how to be courageous, ask questions, and adopt a more systemic perspective. This course presents ways to manage yourself in the face of a ...

Giving feedback is essential to playing a management role. People need – and want – feedback that helps them perform well. Managers must overcome apprehensions about giving feedback and take steps to ensure feedback is clear and constructive. After completing this course, you will be better able to manage your concerns about giving feedback and ...

To be a good manager requires many skills, and the most often-cited characteristic of great managers is listening. Many people have trouble listening because it requires turning down the “noise” in one’s own head while paying attention to others. This course reviews the steps of active listening and how to focus your attention away from ...