It’s difficult to know what to do when others don’t return your calls or seem to dismiss you altogether. “Ghosting” is most commonly associated with dating relationships, and when it shows up at work, it’s equally frustrating. Whether you’re feeling this way or helping someone else deal with a similar situation, it’s good to have ...

Speaking up for yourself is important in today’s world, where unwelcome comments or actions slip into everyday communications. It’s a manager’s job to model what it looks like to speak up, and to help others who complain of rude behavior in the workplace. This course encourages you to first consider the severity of rude behavior ...

Delegating is much more than taking tasks off your plate. It’s a way to be more productive, develop your team, and enrich your communication skills. When you delegate effectively, you give others the chance to shine. This is every manager’s greatest opportunity. In this course, you’ll consider the benefits of delegating and helping others succeed. ...