Emotional Intelligence
People-Focused Leadership: Be Compassionate
For years, a “strong leader” might have been described as someone who is always confident or certain, who performs perfectly in any situation. Fortunately for all of us, ideas about leadership have evolved, along with our understanding of how humans are most effective, at work and beyond. The question for leaders is: How can we ...
The 18 Tough Acts of Management Series
This course series from Mindscaling focuses on the hard things managers need to do – the things that are critical to your success, but don’t always come easy. You will learn how emotional intelligence can deepen your listening skills and your relationships with your team to drive success. Innovative approaches and questioning techniques are discussed ...
The Unconscious Bias Series
Our brains are so infinitely complex, we’re not even aware of most processes that are constantly occurring. It’s possible that one of those processes could be contributing to unconscious bias, along with other bad habits. This course will discuss different types of cognitive, motivation, perceptive, and behavioral biases that may show up in daily interactions ...
The Raising Resiliency Series
This micro-learning series is based on the bestselling work of Jen Shirkani, author of Choose Resilience: Break Out of Your Comfort Zone Using the Power of Emotional Intelligence. Most of us want to be happy and comfortable in life, but what if staying comfortable was the very thing that is holding us back and keeping ...
Speak Up to Bullies
There are civil ways to speak up to those who mistreat others or show disrespect. Leaders are in a position to “name” a behavior that is inappropriate or wrong, and to model courage and confidence in the face of it. After completing this course, you will be better equipped to deal with workplace bullying in ...
Learn How to Say Thank You
The power of the words “Thank You” cannot be overestimated. Thank your colleagues, employees, and customers for their efforts, their time, and their input. When you make your thank you specific, it means even more. “Thank you for setting up the room so nicely,” means much more than “Thank you for all you do.” After ...
