Performance Management

The Art of Constructive Feedback

Learn how to deliver effective feedback that that truly makes a difference. This course introduces the “SBI” feedback model, which stands for Situation, Behavior, and Impact. By focusing on specific examples and their effects, you’ll learn to provide constructive feedback that is clear, objective, and actionable. Imagine helping your team members reach their full potential ...

Build Collaborative Teams

What makes a team truly successful? It’s not just about assigning tasks—it’s about building a team that collaborates deeply, adapts quickly, and builds trust.  This pathway focuses on equipping managers with the tools to build teams that excel in today’s complex work environments, whether in-person, hybrid, or remote. From Picking the Right Communication Tools for ...

Your Mentor for Effective Career Growth Series

Throughout your career, you’ll encounter moments of uncertainty about decisions or actions. While a strong network of advisors can help navigate opportunities, avoid pitfalls, and recover from errors, not everyone has a mentor. The Your Mentor program offers a virtual experience to equip leaders at all levels with insights and strategies for complex workplace scenarios. ...

How can I create an effective Talent Plan to grow my team?

Leading a team with an eye toward the future requires a strategic approach to talent planning. In this course, managers and directors are equipped with the advanced skills to sculpt a talent development strategy that sustains organizational excellence. From identifying key roles that drive your team’s success to mastering talent prioritization and fostering development dialogue, ...

How do I know if I am doing a good job as a leader?

Leadership is as much about self-awareness as it is about guiding others. This course offers experienced managers a framework to accurately evaluate their leadership impact through the “Reflect, Report, and Review” approach. We will demonstrate how to incorporate structured reporting to gather objective performance data, utilize regular reviews, and set up constructive feedback mechanisms to ...