Communication
People-Focused Leadership: Be Intentional
One of the most effect ways to navigate this unrelenting change is to be intentional. To be intentional means doing things deliberately or purposefully. It’s the opposite of “operating on autopilot,” and it’s a mindset that makes life richer and more meaningful. This course will review some key principles on how to grow as an ...
The 18 Tough Acts of Management Series
This course series from Mindscaling focuses on the hard things managers need to do – the things that are critical to your success, but don’t always come easy. You will learn how emotional intelligence can deepen your listening skills and your relationships with your team to drive success. Innovative approaches and questioning techniques are discussed ...
Effective Communication Series: Identify Mistakes and How to Fix Them
Communication isn’t just about talking or sending messages. Authentic communication requires reception by the reader or listener, and that’s usually a two-way street. Learning to communicate more effectively requires learning to be a present listener and to speak when it’s productive to speak. This course series reviews the purpose of each communication channel available to ...
Mea Culpa – How to Admit When You’ve Made a Mistake
A mistake creates the risk of damaging your relationships and reputation, but it can also create the opportunity to improve your relationships and reputation. Taking responsibility for your errors without shifting blame and making excuses paints you as a more productive person to work with. This course will enable you to recognize a mistake, take ...
Can I Be Blunt? – How to Use Tact When Speaking Your Mind
Being direct can improve the effectiveness of your communication, but it’s important to be direct without being tactless. Once you cross that line, your communication can actually damage relationships and have the opposite of the intended effect. This course will teach you how to give criticism and convey clear messages without making the situation worse. ...
You’re Muted – Tips for Effective Video Conference Communication
Video conferencing has exploded over the past year, so most of us can now comfortably navigate a video chat. However, most of us are also familiar with the habits that make someone less than fun to be on a video call with, especially when you’re trying to communicate efficiently. This course will prompt you to ...
