Management
Making Introductions
While many people will automatically introduce themselves to one another, leaders still have an opportunity to make introductions meaningful. This means adding some information that’s appealing about each person, such as the person’s unique role or a professional distinction. When you do this, you convey that you’ve taken time to think about the people involved. ...
Recognize Loneliness at Work
Feeling lonely, disengaged, or “different” prevents people from contributing their best efforts. It is a human need to feel part of something, and leaders must recognize the signs of loneliness at work. And more than just recognize, to understand the source of it and take steps, even small ones, to instill a sense of belonging ...
You Can Learn to Lead
Being a leader is everyone’s opportunity. It can be learned if you are open to new ideas and ways of working with people. This may mean accepting occasional failure and letting go of “what worked before.” After completing this course you will be better able to adopt new ideas and practices associated with leadership. You ...
Show Interest in Others
When you are interested in and curious about other people, you are in discovery mode. You’re not making assumptions or letting any biases take over. Other people sense your openness and are more comfortable revealing themselves to you and connecting from a place of authenticity. After completing this course, you will be better able to ...
Change the Task, Not the Person
Changing people isn’t easy. As a manager, you will get to know people and learn about their unique skills and talents. This allows you to create a “goodness of fit” between people and the tasks that need to be done. In this course you will learn how to reframe thinking about work assignments by changing ...
Great Managers Ask Powerful Questions
Most breakthrough innovations began with a question, such as “What if?” or a “I wonder?” We often neglect to use the power of questions to focus attention, stimulate ideas, and generate curiosity. These are all very desirable actions that can happen at the prompt of a good question. In this course you will reflect on ...
